Privacy Policy

Last updated: October 14, 2025

At Creekbank Associates, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our website or services.

1. Who We Are

Creekbank Associates is a consultancy focused on sustainability leadership, organizational clarity, and impactful transformation. Our website address is: https://www.creekbankassociates.com

2. What Information We Collect

We collect information in the following ways:

Information You Provide Voluntarily

  • Contact form submissions (e.g., name, email, message)

  • Newsletter sign-ups

  • Survey or discovery form responses

Information We Collect Automatically

  • Website usage data (e.g., pages visited, time on site)

  • Browser and device data

  • IP address

This information is collected via cookies and similar technologies to help us improve the site experience.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries or requests

  • Send relevant updates or newsletters (only if you opt in)

  • Improve our website’s performance and user experience

  • Understand how visitors engage with our content

  • Customize our services to better meet your needs

We do not sell or rent your personal information to any third party.

We process personal data under the following lawful bases:

  • Consent – When you voluntarily submit information or subscribe to updates.

  • Legitimate interest – To improve our services and understand user behavior.

  • Contract – When data is necessary to provide a service you’ve requested.

5. Cookies and Tracking Technologies

Our website uses cookies to analyze traffic and enhance your experience. You may disable cookies through your browser settings, though this may affect some site functionality.

6. Third-Party Services

We may use trusted third-party tools for analytics, email communication, and website hosting. These services may process data on our behalf under strict confidentiality agreements.

Examples include:

  • Google Analytics (for site usage insights)

  • Email service providers (for newsletters and updates)

  • Form builders (to collect discovery responses or inquiries)

7. How We Protect Your Data

We implement industry-standard security measures to protect your personal information, including secure servers, data encryption, and limited access controls.

However, no method of online transmission or storage is 100% secure, so we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Withdraw your consent at any time

  • Request a copy of the data we hold about you

  • Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at:
service@creekbankassociates.com

9. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

10. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated revision date. We encourage you to review it periodically.

11. Contact Us

If you have any questions about this Privacy Policy or your data, you’re welcome to contact us at:

Creekbank Associates
Email: service@creekbankassociates.com
Website: https://www.creekbankassociates.com